Privacy Policy

Last Updated: June 5, 2025

1. Introduction

Welcome to entc.in! This Privacy Policy (“Policy”) explains how entc.in (“we,” “us,” “our,” or “the Data Fiduciary”) collects, uses, discloses, stores, and protects your personal data when you use our Learning Management System (LMS) website located at https://entc.in (the “Site”). As a user of our Site, you are the “Data Principal.” We are committed to protecting your personal data and handling it in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023) and other applicable Indian laws.

2. Personal Data We Collect

We collect various types of personal data from and about Data Principals of our Site, based on your consent or for legitimate uses as permitted by the DPDP Act, including:

2.1. Personal Data Provided by You

  • Account Information: When you register for an account, we collect your name, email address, password, and contact number.
  • Profile Information: You may choose to provide additional information for your profile, such as your academic background, professional experience, location, and a profile picture.
  • Course Enrollment Information: When you enroll in courses, we collect information related to your course selections and learning preferences.
  • Payment Information: If you make purchases, we collect payment details (e.g., billing address, transaction history). Please note that sensitive payment instrument data (e.g., full credit/debit card numbers) is typically processed directly by secure third-party payment gateways (e.g., Razorpay, Stripe) and is not stored on our servers.
  • Communications: Records of your correspondence with us, including customer support inquiries, feedback, and participation in forums or discussions.
  • Survey and Feedback Data: Information you provide when participating in surveys or giving feedback.

2.2. Personal Data Collected Automatically

When you access and use the Site, we may automatically collect certain information about your device and usage patterns, including:
  • Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
  • Usage Data: Information about how you interact with our courses, including course progress, quiz scores, video watch times, assignments completed, and interactions with learning materials.
  • Device Information: Information about the device you use, such as hardware model, device ID, and unique application identifiers.
  • WordPress & Elementor Data: As a WordPress site using Elementor, standard WordPress data collection practices apply (e.g., user registration data, comments data). Elementor typically processes data relevant to its functionality but does not independently collect personal data from your site visitors on its own beyond what WordPress itself would.

2.3. Personal Data from Third Parties

We may receive information about you from third-party services integrated with our Site, such as payment processors or analytics providers. This information is handled according to their respective privacy policies and in compliance with the DPDP Act.

3. Purpose of Processing Personal Data

We process your personal data for the following specific and lawful purposes:
  • To Provide and Maintain the Site: To deliver and operate our LMS services, including user account management, course delivery, and technical support.
  • To Personalize Your Learning Experience: To tailor course recommendations, display relevant content, and track your learning progress.
  • To Process Transactions: To complete your purchases and manage course enrollments.
  • To Improve Our Services: To understand how Data Principals interact with our Site and courses, perform analytics, conduct research, and develop new features and offerings.
  • To Communicate with You: To send you important updates, course notifications, promotional offers (where you have consented), and respond to your inquiries.
  • For Security and Fraud Prevention: To protect our Site and Data Principals from fraudulent activities, unauthorized access, and other security threats.
  • To Comply with Legal Obligations: To meet legal and regulatory requirements, including record-keeping and tax obligations under Indian law.
  • For Marketing and Promotions: To send you information about our courses, special offers, and other services that may be of interest to you, based on your explicit consent. You can withdraw your consent for marketing communications at any time.

4. Disclosure of Personal Data

We may disclose your personal data to third parties in the following circumstances, in accordance with the DPDP Act:
  • With Service Providers: We engage third-party companies and individuals (Data Processors) to perform services on our behalf (e.g., payment processing, hosting, analytics, email delivery). These service providers are obligated to protect your personal data and use it only for the purposes for which it was provided.
  • For Legal Compliance: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities or regulatory bodies in India.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another entity. Your personal data may be part of the transferred assets.
  • With Your Consent: We may share your personal data with third parties when we have obtained your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.

5. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will either delete or anonymize it.

6. Data Security

We implement **reasonable security safeguards** to protect your personal data from unauthorized access, processing, alteration, disclosure, or loss, as required by the DPDP Act. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach, we will take steps to assess and mitigate the harm and will notify the relevant authorities and affected Data Principals in accordance with the DPDP Act, where required.

7. Your Rights as a Data Principal

Under the DPDP Act, 2023, you have certain rights regarding your personal data:
  • Right to Access Information: The right to obtain a summary of personal data being processed, information about processing activities, and identities of other Data Fiduciaries/Processors with whom your data has been shared.
  • Right to Correction and Erasure: The right to seek correction of inaccurate or incomplete personal data, and the erasure of personal data that is no longer necessary for the purpose for which it was collected.
  • Right to Grievance Redressal: The right to an effective and expeditious grievance redressal mechanism provided by the Data Fiduciary.
  • Right to Nominate: The right to nominate another individual to exercise your rights in case of your death or incapacity.
  • Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us via email at support@entc.in or by visiting our contact page linked below.

8. Children’s Personal Data

Our Site is not intended for use by individuals under the age of **18 years**. We do not knowingly collect, process, or solicit personal data from children. If you are a parent or legal guardian and believe that your child under 18 has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verifiable parental consent, we will take steps to remove that information from our servers.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies for:
  • Authentication and security.
  • Remembering your preferences.
  • Analyzing Site usage and performance.
  • Advertising (e.g., showing you relevant ads on other sites).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

10. Third-Party Links

Our Site may contain links to websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Cross-Border Data Transfers

Your personal data may be stored and processed in any country where we have facilities or where we engage service providers. By using our Site, you understand that your personal data may be transferred to countries outside India. We ensure that any such transfers comply with the provisions of the DPDP Act and that appropriate safeguards are in place to protect your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements under the DPDP Act. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Grievance Redressal / Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, or if you wish to exercise your rights as a Data Principal, please contact us:

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